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Privacy Policy

The Knolls Townhomes
https://www.knollstownhomes.com/
Effective Date: July 1, 2026

Privacy Policy
The Knolls Townhomes ("The Knolls Townhomes," "we," "our," or "us") values your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.knollstownhomes.com/ (the "Site"), which is hosted by Apartments247.

By using this Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect
We may collect information you voluntarily provide to us, including:

  • Name
  • Mailing address
  • Email address
  • Telephone number
  • Information submitted through contact forms
  • Rental application information
  • Employment and income information
  • Emergency contact information
  • Any other information you voluntarily submit through the Site

We may also collect information automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring website
  • Pages visited
  • Date and time of visits
  • Usage statistics
  • Cookie information

How We Collect Information
Information is collected when you:

  • Submit an online contact form
  • Request leasing information
  • Schedule a tour
  • Submit a rental application
  • Contact us by email or telephone
  • Participate in surveys or promotions
  • Browse or interact with our website

Some information is collected automatically through cookies and similar technologies.

How We Use Your Information
We may use your information to:

  • Respond to your inquiries
  • Process rental applications
  • Communicate with prospective residents
  • Schedule property tours
  • Verify applicant information
  • Provide property management services
  • Improve our website and customer experience
  • Send information regarding available apartments and community updates
  • Respond to maintenance or service requests
  • Detect fraud and protect against unauthorized activity
  • Comply with legal obligations
  • Enforce our policies and agreements
  • Carry out any other purpose disclosed at the time information is collected or with your consent

Cookies and Tracking Technologies
Our website may use cookies, pixels, web beacons, and similar technologies to improve website functionality and better understand how visitors use our Site.

Cookies may be used to:

  • Remember your preferences
  • Improve website performance
  • Measure traffic and usage
  • Personalize your experience
  • Support advertising and remarketing efforts

You may disable cookies through your browser settings; however, some portions of the Site may not function properly if cookies are disabled.

Analytics
We may use third-party analytics providers, including Google Analytics, to better understand website traffic and visitor behavior.

These providers may collect information including your IP address, browser type, pages viewed, session duration, and other usage information.

For more information regarding Google's privacy practices, please visit:
https://policies.google.com/privacy

Advertising and Remarketing
We may use third-party advertising services, including Google, Meta (Facebook), Microsoft, or other advertising platforms, to display advertisements based on your previous visits to our website.

These providers may use cookies and similar technologies to deliver relevant advertising.

You may opt out of personalized advertising through the applicable advertising provider's privacy settings.

How We Share Information
We do not sell your personal information.

We may share information with:

  • Lexington Realty International
  • Property owners or ownership entities associated with The Knolls Townhomes
  • Apartments247, as our website hosting provider
  • Property management software providers
  • Credit screening and background screening companies
  • Payment processors
  • Service providers assisting with website operations
  • Marketing vendors
  • Government agencies when required by law
  • Professional advisors including attorneys, accountants, and auditors
  • Successors in the event of a merger, acquisition, or sale of assets

Information is shared only as reasonably necessary to operate our business or as required by law.

Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Your Privacy Rights
Depending upon your state of residence, you may have rights regarding your personal information, including:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request a copy of information we maintain about you
  • Opt out of certain uses of personal information where applicable

To exercise any applicable rights, please contact us using the information provided below.

California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect
  • Request deletion of certain personal information
  • Request correction of inaccurate information
  • Request a copy of your personal information
  • Limit certain uses of sensitive personal information where applicable

We will not discriminate against you for exercising any privacy rights provided by law.

Other State Privacy Rights
Residents of states with applicable consumer privacy laws, including Colorado, Connecticut, Virginia, Utah, and other states that have enacted similar legislation, may have rights concerning their personal information.

Requests may be submitted using the contact information below.

International Visitors
If you access this Site from outside the United States, you understand that your information may be transferred to and processed within the United States, where privacy laws may differ from those in your country.

Children's Privacy
This Site is intended for individuals who are at least sixteen (16) years of age.

We do not knowingly collect personal information directly from children under the age of sixteen except as necessary in connection with a rental application submitted by a parent or legal guardian.

If we learn that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete such information.

Third-Party Websites
Our Site may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of every website you visit.

Changes to This Privacy Policy
We may revise this Privacy Policy from time to time.

Any changes will become effective when posted on this page. Your continued use of the Site following the posting of revisions constitutes acceptance of those changes.

The Effective Date at the top of this Privacy Policy indicates when it was last updated.

Contact Information
If you have questions regarding this Privacy Policy or wish to exercise any applicable privacy rights, please contact:

The Knolls Townhomes
Managed by Lexington Realty International

Website: https://www.knollstownhomes.com/

For privacy-related inquiries, please contact our office at 314-527-0644.